Roanoke Island Accessibility Information

The North Carolina Aquarium on Roanoke Island recognizes that our guests come in all ability levels, and we strive to make every guest’s visit as fun and educational as possible. We believe that anyone can be empowered to save species and protect habitats. Read below for some of the special accommodations the Aquarium provides.

 

Guests with Mobility Impairments

Wheelchairs are available on a first-come-first-serve basis, and cannot be reserved in advance. Wheelchairs can be obtained at Visitor Services. Personal wheelchairs and ECVs are permitted for use on Aquarium grounds. For the safety of all guests, we ask that ECVs be set to walking speed.

 

Service Animals

All service animals must check in at Admissions before being admitted on Aquarium grounds. Service animals are permitted in all areas, however, areas that are considered behind the scenes areas require advanced notice. Emotional support animals are not allowed within the Aquarium or on Aquarium grounds. 

During your visit, please be sensitive to the Aquariums animals. If they seem distressed by your service animal’s presence, please step back from the exhibit to help the Aquarium animal calm down. 

 

Guests with Developmental Disabilities and Autism Spectrum Disorder (ASD)

The social stories below are designed for guests with Autism Spectrum Disorders to enhance their Aquarium experience but may be used by anyone. Please note that some attractions, such as the STAR center, can be temporarily closed, and that some exhibits may be loud on days that are crowded. A list of helpful hints at the end of the story can help caregivers better prepare for an Aquarium visit. 

Sensory Backpacks

Sensory backpacks, made possible by a donation from the Surfing for Autism organization and in partnership with KultureCity, are available for checkout at Visitor Services on a first-come-first-serve basis. Each kit includes items that may be helpful during an Aquarium visit (see below for backpack inventory)

Kits are free for checkout during your Aquarium visit but require a valid driver’s license to ensure the backpacks are returned. 

ASD/SPD/Developmental Disabilities Backpack

  • Laminated copies of the Zoo Social Story
  • Noise cancelling headphones
  • Fidget toys
  • Weighted balls
  • Feelings thermometer
  • Assorted animal artifacts and animal models with labels

     

Guests who are Blind or have Low Vision

Sensory backpacks, made possible by a donation from the Surfing for Autism organization, are available for checkout at Visitor Services on a first-come-first-serve basis. Each kit includes items that may be helpful during an Aquarium visit (see below for backpack inventory)

Sensory backpacks include:

  • Monocular
  • Yellow glare reducing glasses
  • Magnifying glass
  • Animal artifacts and animal models with labels printed in size 18 font. 
  • Laminated copies of the Zoo Social Stories

The following is a listing of all accessible tactile statues at the Aquarium

  • Frog statue in the 7 Rivers Gallery
  • Sea Turtles wall signs in STAR Center
  • Stingray models in the Touch Pool Gallery
  • USS Monitor Turret in Turret Gallery
  • Sea Turtle statue outside by the Soundside Pier
 

Facility Map


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