Assistant Volunteer Coordinator

JOB TITLE:    Museum Technician I

VACANCY #   60092946
DIVISION/AQUARIUM:  North Carolina Aquarium on Roanoke Island
RECRUITMENT RANGE:  $13.00 hourly            
APPT TYPE:        
CLOSING DATE: 5:00pm, Friday January 6, 2023                                          
LOCATION:         Dare County

*** Position will function as Assistant Volunteer Coordinator for the North Carolina Aquarium at Roanoke Island**
*This is an hourly position generally working 30-40 hours per week. It is classified as temporary/part-time and does not include state benefits. *

Department Information:
The North Carolina Department of Natural and Cultural Resources (DNCR) 
takes care of the things that people love about North Carolina, literally from A to Z. The Arts to the Zoo, and so much else – parks, aquariums, historic sites, archaeology, African American Heritage Commission, science and history museums, the state Symphony, Library and Archives, historic preservation, land and water stewardship, and more. These places, and the ideas they represent, create a shared identity in North Carolina. They provide common ground. Everyone is welcome. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history. We encourage you to apply to become a part of our team. Check out this amazing video about our department.

Division Information:
The mission of the North Carolina Aquariums is to inspire appreciation and conservation of our aquatic environments. This mission is achieved by attracting, retaining, and developing a world class team of professionals; providing visitors with outstanding exhibits, experiences, and customer service; practicing sustainability, internal customer service and fiscal responsibility; and working to save and restore aquatic species and habitats.

The North Carolina Aquarium on Roanoke Island is located in Manteo, NC and is nine miles from the Atlantic coastline in Nags Head.  The 61,000 square-foot facility is sited on 16 acres overlooking the Croatan Sound and houses over 1,600 animals in its collection. Over 280,000 guests visit the aquarium each year to learn about sea turtle conservation, participate in a variety of programs, enjoy the beauty of the area, and think about how special North Carolina’s waterways are. 

Weekend, evening, and holiday work required. Occasional travel is required for Aquarium meetings.
Must meet DNCR Fleet Safety Guidelines and have ability to obtain and maintain a valid driver's license.
If selected for hire, prior to first day of work a background check will be completed.
A skills assessment may be conducted during the interviewing process for this position.

Description of Work:
The Assistant Volunteer Coordinator is a member of the Education Team and will assist all aquarium departments in orienting, recruiting, mentoring, training, and evaluating aquarium volunteers. This position will be responsible for scheduling volunteers in various areas of the aquarium, including interpreting at touch pools, carts and the Sea Turtle Assistance and Rehabilitation Center, and will be the staff member to cover these stations when volunteers are not available.

In the absence of the Volunteer Coordinator, the Assistant will act as the main support for volunteers, including answering volunteer questions, taking phone calls, attending off-site events, and checking emails. This position will actively work with other aquarium departments and outside organizations to ensure quality services and support for the volunteer program. This position may be required to present various educational programs to the public, including, but not limited to interpreting dive programs and tasks or responsibilities may be assigned by the Education Curator or full-time staff.

Applicants must have excellent communication skills, be articulate, enthusiastic, and have a strong work ethic. Prior experience working with the public, flexibility, and the ability to work well with others is required. Applicants must be able to lift at least 15 pounds and work will include workdays on weekends, evenings, and holidays. 

Job Requirements:

  • Good written and oral communication skills.
  • Willingness to present programs in an education setting.
  • Experience providing customer service to the public.
  • Experience working with people of all ages 14-99.
  • Good organizational and time management skills
  • Demonstrates success working independently and with a team

Minimum Education and Experience
High school or General Educational Development (GED) diploma and one year of experience as related to knowledge, skills, and abilities in area of assignment; or an equivalent combination of education and experience.

How to Apply:
All applications must be received by 5:00 p.m., Friday, January 6th.

All relevant experience must be included on the PD-107 application to receive proper credit. A resume and cover letter should be submitted along with the completed state application PD-107.
The Department of Natural & Cultural Resources (DNCR) uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Personnel Act with the most qualified applicants.  Degrees must be received from appropriately accredited institution. The State of North Carolina is an Equal Opportunity Employer. It is the policy of the State of North Carolina and the N.C. Department of Natural and Cultural Resources that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

A North Carolina State Application Form PD-107 is required, and may be downloaded from the NC Office of State Personnel website at NC State Government Paper Application for Employment (PD-107) | NC Office of Human Resources.  A cover letter and resume may also be submitted but will NOT be accepted in lieu of the NC State Application PD-107 form.  Applications which do not include the applicant’s signature are considered incomplete and will not be accepted.

Send via email(preferred) or postal mail a cover letter, current resume, and state application form PD-107 to Taylor McConnell, Volunteer Coordinator at:

Email: [email protected] (Please consolidate cover letter, resume, and PD-107 into one document and send as a PDF document)

Postal Mail:
NC Aquarium on Roanoke Island
C/O Taylor McConnell
PO Box 967/374 Airport Rd.
Manteo, NC, 27954

©   North Carolina Aquariums. All rights reserved. : :   Memphis Web Design by Speak