JOB TITLE: Administrative Associate I    Working Title: Visitor Services/Cashier
VACANCY #: 60092953, 60092946, 60092951, 60092948 (6 month seasonal), 60092974 (6 month seasonal)
DIVISION: NC Aquarium on Roanoke Island
RECRUITMENT RANGE:  $10.32 hourly
APPT TYPE: Part-time/Temporary
LOCATION: Dare County

This is an hourly temporary position, and several positions are available.  Hiring will occur in February/March/April of 2021. This position will work a flexible work schedule, including evenings, weekends, and holidays. Hours vary seasonally.  It is classified as temporary/part-time and does not include state benefits. Recommended applicant will be subject to a background check.

Department Information:

The Department of Natural and Cultural Resources’ (DNCR) vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational and economic future of North Carolina. Our mission is to improve quality of life by creating opportunities to experience excellence in the arts, history, libraries and nature throughout North Carolina.  The Department works to stimulate learning, inspire creativity, preserve the state's history, conserve the state's natural heritage, encourage recreation and cultural tourism, and promote economic development.  Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state’s diverse population, culture, and history by expanding engagement with diverse individuals and communities. We encourage you to apply to become a part of our team.

Division Information:

The mission of the North Carolina Aquariums is to inspire appreciation and conservation of North Carolina’s aquatic environments. This mission is achieved by attracting, retaining and developing a world class team of professionals; providing visitors with outstanding exhibits, experiences and customer service; practicing sustainability, internal customer service and fiscal responsibility; and working to save and restore aquatic species and habitats. 

The North Carolina Aquarium on Roanoke Island is located in Manteo, NC nine miles from the Atlantic coastline in Nags Head.  The 61,000 square-foot facility is sited on 16 acres overlooking the Croatan Sound and houses over 2200 animals. More than 280,000 guests visit the aquarium each year to see a large array of sharks, learn about sea turtle conservation, participate in a variety of programs, enjoy the beauty of the area, and learn why North Carolina’s waterways are so special.

Description of Work and Job Requirements:

• Cashier duties associated with admission sales/ticketing. 

• Registration of public programs and collection of fees using online reservation system.

• Customer service and membership sales for NC Aquarium Society

• Provide visitor information about the aquarium and the local area.

• Duties as assigned. 

• Must have touch screen Point of Sale and cash handling experience.

• No minimum number of hours are guaranteed.

• Weekend, Holiday and some Evening work required.

Knowledge, Skills & Abilities:

1. This position requires cash handling and customer service experience and knowledge of basic computer skills.  

2. Applicants must be articulate; have good communication skills, interact well with the general public and staff, and have excellent customer service skills. 

3. The successful candidate will be able to work in a pleasant manner with the public for long hours.

Education and Experience: 

 High school or General Educational Development (GED) diploma; or an equivalent combination of education and experience.

How to Apply: 

Must submit State Application form pd-107.  Applications may be submitted by mail, email or fax.   NC Aquarium on Roanoke Island, Attn: Director, P.O. Box 967, Manteo, NC 27954, Fax (252) 473-1980 or [email protected]. Electronic applications will NOT be accepted without signature.   Please include your email and phone # on application. 

The Department of Natural & Cultural Resources (DNCR) uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Personnel Act with the most qualified applicants.  Degrees must be received from appropriately accredited institution. The State of North Carolina is an Equal Opportunity Employer.

It is the policy of the State of North Carolina and the N.C. Department of Natural and Cultural Resources that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

All relevant experience must be included on application to receive proper credit.   Incomplete application forms will not be accepted. A cover letter and resume may be submitted along with the completed application.

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