Office Assistant

JOB TITLE:  Administrative Associate I Work Title: Office Assistant             
VACANCY # 60093178
DIVISION:    NC Aquarium at Fort Fisher                
RECRUITMENT RANGE:  $12.00 hourly            
APPT TYPE: Full-time/Temporary
CLOSING DATE: TBD                                            
LOCATION: New Hanover County

This is an hourly temporary position. This position will work a flexible work schedule, including evenings, weekends, and holidays.  Hours vary seasonally.  It is classified as temporary/part-time and does not include state benefits. Recommended applicant will be subject to a background check. 

Department Information:

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina, literally from A to Z. The Arts to the Zoo, and so much else – parks, aquariums, historic sites, archaeology, African American Heritage Commission, science and history museums, the state Symphony, Library and Archives, historic preservation, land and water stewardship, and more. These places, and the ideas they represent, create a shared identity in North Carolina. They provide common ground. Everyone is welcome. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history. We encourage you to apply to become a part of our team.  

Division Information:

The mission of the North Carolina Aquariums is to inspire appreciation and conservation of our aquatic environments. This mission is achieved by attracting, retaining, and developing a world class team of professionals; providing visitors with outstanding exhibits, experiences and customer service; practicing sustainability, internal customer service and fiscal responsibility; and working to save and restore aquatic species and habitats. 

The North Carolina Aquarium at Fort Fisher, located 20 miles south of Wilmington, NC, in Kure Beach, overlooks the Atlantic ocean and Cape Fear river. A living collection of over 2,700 animals in 93,000 ft2 of exhibit space attracts and engages over 440,000 visitors each year. The Aquarium is surrounded by protected woodland, marsh, and beach. Visitors often plan to stop at sites adjacent to the Aquarium - Fort Fisher State Recreation Area and historic Fort Fisher Civil War Museum. Fort Fisher Aquarium is a unique place to visit, and work.

Description of Work:

·       The primary responsibility of this position is answering multi-line phone system. Determining the nature and urgency of those calls and providing routine information to callers or directing calls to appropriate staff. This position is the primary point of contact for all office visitors.

·       Performs a wide variety of office and clerical duties to accomplish the processing of information, documents, and materials. Responsible for maintaining and ordering facility office supplies.

·       Position will operate a personal computer and use a variety of applications including Microsoft Office Suite.

·        Position utilizes a variety of office machines including, but not limited to, printers, copiers, calculators, and shredders. Individual in this position must maintain a high degree of accuracy and multi-task in a fast-paced office.

·        Personnel duties consists of new employee orientations, updating employee records, assisting employees with benefit questions, and the BEACON payroll system. Must be able to maintain confidentiality when dealing with personnel matters; must remain patient and accommodating when dealing with public and staff. 

Knowledge, Skills & Abilities:

·        Customer Service experience.

·        Experience with Microsoft Office Suite.

·        Experience handling human resources practices and procedures.

·        Experience interpreting and/or explaining policies, procedures, and laws.

Education and Experience:

High school or General Educational Development (GED) diploma; or an equivalent combination of education and experience.

How to Apply: 

Email, Mail, fax or deliver a completed PD-107 State Application for Employment. Use the following link .  Send applications to the address below by 5 p.m. on the closing date.

The Department of Natural & Cultural Resources (DNCR) uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Personnel Act with the most qualified applicants.  Degrees must be received from appropriately accredited institution. The State of North Carolina is an Equal Opportunity Employer.
It is the policy of the State of North Carolina and the N.C. Department of Natural and Cultural Resources that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

All relevant experience must be included on application to receive proper credit.   Incomplete application forms will not be accepted. A cover letter and resume may be submitted along with the completed application.  However, cover letters or resumes will not be accepted in lieu of the state application form. Please complete the state application form completely and indicate the desired position on the application.

Contact Information:

Joanna Zazzali
900 Loggerhead Road
Kure Beach, NC 28449
[email protected]