JOB TITLE: Security Guard Working Title: Security / Greeter
DIVISION: NC Aquarium on Roanoke Island
SALARY GRD/RANGE: TS
RECRUITMENT RANGE: $11.04 hourly
APPT TYPE: Temporary/Part-time
CLOSING DATE: Ongoing
LOCATION: Dare County
This position is classified as temporary/part-time and does not include state benefits.
Weekday, Holiday, weekend and evening shifts are required. Recommended applicant will be subject to a background check.
The Department of Natural and Cultural Resources’ (DNCR) vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational and economic future of North Carolina. Our mission is to improve quality of life by creating opportunities to experience excellence in the arts, history, libraries and nature throughout North Carolina. The Department works to stimulate learning, inspire creativity, preserve the state's history, conserve the state's natural heritage, encourage recreation and cultural tourism, and promote economic development. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state’s diverse population, culture, and history by expanding engagement with diverse individuals and communities. We encourage you to apply to become a part of our team.
The mission of the North Carolina Aquariums is to inspire appreciation and conservation of North Carolina’s aquatic environments. This mission is achieved by attracting, retaining and developing a world class team of professionals; providing visitors with outstanding exhibits, experiences and customer service; practicing sustainability, internal customer service and fiscal responsibility; and working to save and restore aquatic species and habitats.
The North Carolina Aquarium on Roanoke Island is located in Manteo, NC nine miles from the Atlantic coastline in Nags Head. The 61,000 square-foot facility is sited on 16 acres overlooking the Croatan Sound and houses over 2,200 animals. More than 280,000 guests visit the aquarium each year to see a large array of sharks, learn about sea turtle conservation, participate in a variety of programs, enjoy the beauty of the area, and learn why North Carolina’s waterways are so special.
Description of Work:
Greeter/security position requires excellent customer service and will have constant interaction with the public including school groups, families, and children. This position will also be responsible for patrolling aquarium grounds and filling in for cashiers during operating hours as well as during special events in the evenings. Holiday and weekend work required. This position will also be trained to use the touch screen point of sale system to sell admission tickets, sell memberships, book reservations, and answer phones. Cashier duties will be required. The successful candidate will be able to work in a pleasant manner with the public for long hours in a fast paced environment.
- Customer service experience.
- Knowledge of the standard safety, security practices and equipment.
- Ability to walk and stand for long periods of time in all types of weather.
Education and Experience:
High School or General Educational Development (GED) diploma; or an equivalent combination of education and experience.
How to Apply:
Must submit a PD-107 State Application for Employment. Applications may be submitted by mail, email or fax. NC Aquarium on Roanoke Island, Attn: Visitor Services Coordinator, P.O. Box 967, Manteo, NC 27954, Fax (252) 473-1980, Email: Madeleine Arencibia at [email protected]. Applications will NOT be accepted without signature. Please include your email and phone # on application.
All relevant experience must be included on application to receive proper credit. A resume and cover letter may be submitted along with the completed state application.
The Department of Natural & Cultural Resources (DNCR) uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Personnel Act with the most qualified applicants. Degrees must be received from appropriately accredited institution. The State of North Carolina is an Equal Opportunity Employer.
It is the policy of the State of North Carolina and the N.C. Department of Natural and Cultural Resources that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).
- Remote interview process
- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Guests are required to wear cloth face coverings above the mouth and nose and abide by aquarium social distancing guidelines.